Reference

Terms That Set Your Account Rules

These terms explain how your account, wallet checks, and access requests work before you open anything on makis4d.

DANAOVOGoPayQRIS

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How These Terms Work in Indonesia

makis4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms govern your account registration, deposit requests, withdrawal checks, and the records we keep when you contact us from Indonesia. We apply them only where local law permits, and the current page controls if a newer version is posted here. That means we may ask

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for a name match, a phone check, or a fresh login before we accept a request, especially when the request comes from a new device or a changed wallet. Deposits through DANA, OVO, GoPay, and QRIS are handled only after the account details match the payment
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reference, and we can decline any request that fails those checks. If our process changes, we update this page so the terms you see are the terms you use. If you open from Denpasar, the same standard applies.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ASK OUR TEAM

Where to Ask About a Clause

If a clause feels unclear, talk to us before you send a request. We answer terms questions through live chat, WhatsApp, and email, and our team keeps a written record so you can follow the same thread later. For account checks, share your registered name and the exact clause you want us to explain. That helps us point you to the right rule without asking you to repeat the whole story.

Team online

Live Chat

Use live chat when you want a quick read on account wording, payment checks, or a request that is waiting on verification. We keep the thread open so you can continue from the same point later without starting again.

WhatsApp works well if you are away from desktop or need to send a short question from your phone. Include your registered name and the clause number or topic, and we can answer in one reply.

Email

Use email for longer change requests or any case that needs a written trail. Send the account email, your full name, and the detail you want corrected so we can match the request to your profile.

HOW WE HANDLE IT

Data, Cookies, and Account Security

We use your registration details, device signals, and payment references to run the account and answer your request.

Data handling

We keep only the details needed to manage the account, check a wallet match, and answer a terms question. If you want a correction, send the exact field and the updated detail through support.

Cookies

Cookies store session state and language choice on your browser. If you clear them or change device, the next visit may require a fresh login before you send a request or change details.

Account security

Use the same name on your account and on DANA, OVO, GoPay, or QRIS. If the names do not match, we may pause the request until we can verify the details.

Device change

A switch from Chrome on Android to Safari on iPhone can end the current session. We ask for a new login before we process account changes or sensitive questions.

Record retention

We keep account and transaction records only as long as needed for disputes, payment checks, and legal duties. After that period, we remove or anonymise the record when local law allows.

Contact for changes

Send your request through live chat or email with your registered name, account email, and the exact change you want. We use that trail to confirm the request before we edit anything.

Questions About Access, Changes, and Records

These are the questions we hear most when you read the terms before opening an account. We keep the answers tied to account use, payment checks, record retention, and contact paths, so you can see what applies before you send any request. If your case changes, use the contact path above and give us the exact detail you want checked. The current page and the local law that applies to your location control the final result.

You agree to the account rules on this page, including name matching, login security, payment checks, and our right to pause a request that does not fit the stated terms or local law.

We check the wallet name and payment reference so the request matches your profile. That reduces mistakes, helps us verify ownership, and gives you a clean trail if you need to question a transaction later.

Yes. We may pause access if the login comes from a new device, the name details do not match, or the request needs extra checks. We release it after the issue is cleared.

Send the exact field you want changed, your registered name, and the account email or phone number from the profile. We verify the request first, then update the record if the change is allowed.

We keep records only for the period needed to handle disputes, account checks, and legal duties. After that, we remove or anonymise them when the law allows and no active case remains.

If you do not agree with a posted change, stop using the account and contact us for clarification. The version published on the page is the one that applies from the time it is posted.

Terms That Set Your Account Rules

Where to Ask About a Clause

Live Chat

WhatsApp

Email

Data, Cookies, and Account Security

Data handling

Cookies

Account security

Device change

Record retention

Contact for changes

Questions About Access, Changes, and Records

01 What do I agree to when I open an account?

02 Why do you check DANA, OVO, GoPay, or QRIS details?

03 Can you pause my account or request?

04 How do I request a correction to my details?

05 How long do you keep my records?

06 What if I do not accept an update to the terms?

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